Our Story

First Call Restoration, Inc. began in Alamo, Tennessee, with a simple mission: to provide superior restoration and construction services while taking the stress out of the process for our clients. We focus on being more than just contractors—we act as client liaisons, overseeing every project detail to ensure it’s done right. Our ability to coordinate and manage each project means our clients can focus on what matters most, knowing their home or business is in good hands.

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Community Engagement & Giving Back

* Donation Request Allow 30 Days For Approval *

10% Community Contribution: 

 

Dedicated 10% of each invoice’s labor revenue to support local community members facing significant financial hardship.

 

Dedicated Discount Offerings For:

 

Single Parent, Veteran, Senior Citizen, Disabled, Small Business Owner, Non-Profit Organization, Church, and Funeral Home

 

Quarterly Donation: 

 

Allocate 5% of quarterly revenue to organizations specializing in disaster response and emergency services, directly supporting the communities served.

 

 

** Community special events or fundraisers will be considered on a case-by-case basis. Use the link below to let us know how we can help.**

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Two men in a garden surround a smiling elderly woman in a wheelchair.
A group of diverse college students smiling outside a building.

Our Core Values & Guiding Principles

First Call Restoration, Inc. is a leading comprehensive restoration and construction service provider specializing in fire and water damage restoration, mold remediation, roofing, and home remodeling. Serving both residential and commercial clients, we pride ourselves on offering efficient, high-quality solutions that restore properties to their original condition and beyond.

Our role as a trusted client liaison sets us apart, as we oversee every project with precision and care, from the initial site visit to the final inspection. We simplify the process by coordinating with our extensive network of skilled contractors, ensuring projects stay on track, within budget, and are completed on time. Our commitment to excellence is matched only by our dedication to giving back to the community, providing exceptional services and pricing to veterans, seniors, individuals with disabilities, and small businesses.

With an unwavering focus on quality, transparency, and sustainability, First Call Restoration, Inc. is the first choice for property restoration and construction needs, delivering peace of mind with every project we take on.

Our mission is to facilitate exceptional restoration and construction services by serving as the lead consultant for our clients. We connect them with skilled contractors and oversee every project to ensure the highest quality work while remaining focused on their budget, timeline, and overall goals. We make the process simple and effective, offering expert advice and reliable service every step of the way.

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Craftsmanship 
Beyond Compare

We don’t just restore properties; we restore them with precision and care. No matter its size, every project receives the same attention and expertise, ensuring it’s completed to the highest quality standards.

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Integrity &
Transparency

Our clients trust us because we operate with honesty and transparency, providing clear communication, fair pricing, and results that reflect our commitment to doing things the right way, always.

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Commitment 
To Giving Back

That’s why First Call Restoration, Inc. dedicates itself to offering exceptional pricing and services to those who need it most, including: 

Single Parent, Veteran, Senior Citizen, Disabled, Small Business Owner, Non-Profit Organization, Church or Place of Worship, and Funeral Home

Blue figure holding a magnifying glass among yellow file folders.
Resolute 
Quality

Quality is non-negotiable from the materials we use to the professionals we hire. We believe in doing things right the first time, ensuring our clients receive exceptional value with every project.

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Sustainability 
For The Future

We integrate eco-friendly and energy-efficient practices into every project, helping our clients save on energy costs while contributing to a greener future. Whether solar panel installations or sustainable building techniques, we’re committed to creating lasting value.

Two men in hard hats examine blueprints at a construction site.
Expert Coordination & Oversight

We take a proactive role as the lead consultant, overseeing every aspect of the project, from the initial site visit to the final inspection. Our ability to streamline the process means clients don’t have to worry about coordinating multiple vendors or managing various contractors. We provide clear guidance and ensure the project aligns with the client’s goals.

A hand holding a magnifying glass over a small model house.
Efficiency &
Cost Control

As coordinators of the entire process, we ensure that the project remains on schedule and that potential cost overruns are minimized or eliminated. Our role in overseeing the entire project from start to finish helps clients stay on track financially and avoid unexpected delays.

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Expanding Our
Expertise

Continuously broaden the range of services to meet clients' diverse needs. This includes adopting new technologies and techniques in restoration and construction, focusing on sustainability and energy efficiency.

Two construction workers review blueprints outdoors at a building site.
Client 
Satisfaction

Strive to consistently exceed client expectations by improving service quality, communication, and the overall customer experience. We value customer feedback and make necessary improvements based on their needs.

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Industry 
Partnership

Build and maintain strong relationships with suppliers, contractors, and insurance companies to ensure the best materials, technology, and services are available to clients.

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Sustainable 
Practices

Continue integrating eco-friendly and energy-efficient solutions in every project, aligning with the increasing demand for environmentally responsible construction and restoration.

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Company Motto
Defined

Earn our clients' confidence through transparency and reliability, while delivering superior services with the highest standards of quality and professionalism.

"Building Trust, Restoring Excellence"

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Reliability Meets Flexibility

At First Call Restoration, Inc., we go beyond being just contractors; we specialize in expert project coordination. From the initial consultation to the final walk-through, we manage every aspect of the project, ensuring it runs smoothly. We work closely with our network of trusted contractors to align the work with the client’s budget and timeline, delivering consistent, high-quality results every time. Our oversight ensures that each project, no matter the size or complexity, is executed with the same level of professionalism and attention to detail.

 

We offer a wide range of services, including fire and water restoration, roofing, mold remediation, and energy-efficient construction. Our versatility enables us to serve a diverse range of clients, including homeowners, business owners, and non-profits. We are committed to consistency, ensuring that every project, whether an emergency restoration or long-term construction, is handled with care and precision. By managing the entire process, we eliminate the risks of cost overruns, missed deadlines, and complications, offering a smooth, seamless experience for our clients—whether they are using financing, insurance claims, or out-of-pocket payments.

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